“Phone Lines” has become a dated term describing physical wiring ran to a phone or a phone system. With our VoIP service, one data line is running to a phone, or to a wireless base station that allows for more functionality and less cabling.
However, in our pricing model, we refer to lines as the number of inbound/outbound calls that your company can handle at once. 3 Lines is equal to 3 concurrent calls.
- Conference Calls use one line per party
- Calls transferred to an external number are using one phone line.